IRESS Labs is now available to users through the latest version of XPLAN and will be used in additional IRESS products over time.
Through IRESS Labs, more users are actively sharing their opinions, experience and insight on what matters to them and their clients. This feedback is being directly used to create functionality for all users. Financial advisers test and provide feedback on prototypes during a development phase, before co-designed features are released.
Labs also enables IRESS to regularly roll out new and updated functionality meaning users will be able to get the benefits of new functionality as soon as it’s available.
Recent releases of XPLAN include co-designed features resulting from IRESS Labs. These are:
A refreshed and contemporary screen design
A much simpler menu structure to make navigating XPLAN simpler and quicker, and
A new opportunities management capability that enables better management of the advice and review business pipeline, accessing the rich client data in XPLAN.
With a further series of experiments across XPLAN’s CRM, Advice and Portfolio modules scheduled for 2018 and 2019, the number of users contributing their insights and experience will grow significantly.
Emily Chen, Product Executive, IRESS said: “Labs expands IRESS’ existing face-to-face user centred design processes by using a combination of technology and IRESS’ products.
“We’ve always included our users’ ideas and suggestions of what they would like to see in our software and what business problems they are looking to solve with technology. IRESS Labs means more users will be able to participate more easily, with the software being even better for it.
“IRESS Labs is starting with a focus on XPLAN, with 75 firms having already participated in development experiments to date and co-designed functionality already released.”
The three stages of Labs
The IRESS Labs approach takes concepts from end users into development, through user experiments, culminating in the delivery of co-designed functionality. This is done in three stages:
Design discoveries – a collaborative process where users are actively involved in designing the functionality and interfaces by providing insights on what’s most important to them and has the greatest impact on their business.
Development experiments – where the themes, functionality requirements and common user journeys defined in the design stage are taken into development, with the same users iteratively testing and providing feedback on prototypes to ensure the software works the way they need it to.
Delivery of co-designed functionality – the new co-designed interfaces and features are released into the latest production version of the software, with the option to toggle between the new functionality and the earlier version.
Development experiments already underway include:
Adviser and client dashboards - presenting summary information in a better way.
Advice documents and presentations - preview of advice documents and tools to help advisers present advice recommendations to their clients.
Goals building and tracking - to help advisers better monitor progress against clients' goals and tools to support review conversations.
Workflow - enhancements to the task management function
Kelly Fisk, Head of Communications
+61 (0)435 684 543
IRESS Open will make it simpler and easier for clients to enable third-party applications to integrate to XPLAN.
IRESS releases automated personal advice solution and announces implementation with WA Super.
The new client portal, available now through XPLAN, provides a contemporary, simple to use, front-end solution for businesses to engage their clients in a range of services digitally.
IRESS Limited reports 2018 half year results - top line growth, positive operating leverage, deliver +13% Segment Profit on pcp.
Xinja, first to use IRESS' Mortgage Sales and Origination (MSO) home loan platform in Australian market.
Integrating data analytics solution Lumen with XPLAN means licensees can more quickly and easily identify actual and potential scenarios where advice standards are not being complied with.
Leading Papua New Guinea (PNG) financial institution Kina has expanded its implementation of IRESS’ Acurity Online, a new member and employer online facility, for more than 700,000 members.
Statewide Super and IRESS have partnered to complete the implementation of its Acurity superannuation administration platform which has seen a large number of members access their super information online.
IRESS today announced that it has launched an ebMS messaging service that provides superannuation funds with a verified integration pathway to send non-financial data directly to the Australian Tax Office (ATO).
IRESS Limited announced statutory net profit for the 12 months to 31 December 2017 of $59.8 million, up 1% over the prior year.
IRESS XPLAN now integrates with SuiteBox. Advisers who use XPLAN can meet and transact with clients virtually through leading digital workspace SuiteBox.
IRESS has today announced it is enhancing its training offer to include CPD point accreditation, as well as a new program of structured learning pathways.