Services

IRESS tailors support services to client needs, and maintains open communication with clients to ensure they are informed, trained and able to achieve their objectives.

Our products can by nature be complex, and in large organisations may vary in their implementation and configuration from one department to the next. Support is tailored according to product and client needs. End users receive phone support, one-on-one and group training as required.

 

Implementation

All IRESS clients receive full support with the setup and implementation of our solutions as part of their standard IRESS service. In addition to having a dedicated IRESS Account Executive assist in co-ordinating this process, we align appropriate training and technical support staff to facilitate a complete implementation within the business.

User assistance

At IRESS, we work with users directly to ensure they get the most out of our products.

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IRESS training

IRESS support staff are located in the heart of the financial market districts, making it easy to attend and assist clients when they need us.

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Latest news

Wednesday, October 22, 2014
IRESS Integrates Markit's TCA ...
Thursday, August 21, 2014
IRESS Half Year Results 2014
Wednesday, July 16, 2014
XPLAN Continues to Lead Advice...
Friday, August 09, 2013
IRESS Half Year Results 2013
Media Centre

IRESS at a glance

For more information visit our company profile.

  • Employees 1340
    Global Employees
  • Offices 14
    Global Offices
  • Established 20+
    Years Experience
About IRESS

Services and support

Find out about how we support our clients and products.

IRESS Services

Contact us

Please contact us for more information about our products.

  • Phone General enquiries
    (03) 9018 5800
  • Phone Wealth support
    1300 130 069
  • Phone Financial support
    1800 681 078
Contact IRESS