As new functionality is added to VisiPlan it becomes increasingly difficult to support older versions. For this reason, there is a VisiPlan cut-off schedule to stop support for older versions of VisiPlan. We support the current VisiPlan release plus the three previous releases. The oldest version currently supported is VisiPlan 7.7.
IRESS Market Technology Limited is unable to provide any assistance with the products that are no longer supported. You are strongly encouraged to ensure that you are on a supported release. Please contact your VisiPlan Account Executive, or the VisiPlan Support Team on 1300 130 069 for upgrade planning assistance.
Hours of Operation
Help Desk
7:30 am - 6:00 pm AEDT Monday - Thursday
7:30 am - 4:00 pm AEDT Friday
Registrations
8:30 am - 5:30 pm AEDT Monday - Thursday
8:30 am - 5:00 pm AEDT Friday
Windows Vista Support
Windows Vista and Microsoft Office 2007 are supported from VisiPlan 7.6 and above.
Microsoft Internet Explorer 7.0 is supported from VisiPlan 7.4 and above.